If you are a patient at The Wesley Hospital, here’s what you need to know about fees and charges, paying your account, and additional costs that may be incurred.
If you have private health insurance, please speak to your health fund prior to admission to ensure you understand your level of cover.
Important questions to ask your health fund:
Total payment of your estimated costs is payable prior to admission unless approval for admission has been confirmed by your insurance company prior to admission.
It is important that you understand the cost quoted is an estimate only as, in the event of unforeseen complications or variations from the proposed treatment, the fees payable may increase. Total payment, other than any ancillary charges, must be made on or prior to your admission.
All patients have the right to be informed of any out-of-pocket expenses prior to their admission. On admission we will ask you to confirm your details and sign the following documentation:
At this time any outstanding excess or co-payment will be collected. Payments can be made by credit card, EFTPOS (limits apply) or cash at the Admission Desk. It is a requirement of your admission that we collect and store your credit/debit card details.
This is billed separately by your doctor(s) – you will need to discuss the fees payable with your doctor before your admission. Depending on the reason for admission, you may receive accounts from one or more of the following:
Pathology services are supplied by several third-party service providers who attend the hospital campus, such as QML or Sullivan & Nicolaides. Examples include blood tests and tissue examination. Your doctor determines which provider is used. Charges for pathology services will be billed separately by the individual provider.
I-MED Radiology provides inpatient radiology services to hospital patients. Charges for radiology or imaging services performed during your hospital admission will be billed separately by I-MED.
If you receive treatment in the Wesley Emergency Centre prior to your admission or following your admission, a separate account will be rendered for these services.
Phone calls, extra meals for family/carer.
Epic Pharmacy will dispense new medications prescribed during your admission and ensure you are supplied with the required medications on discharge. You will receive an invoice from Epic Pharmacy for medications that are not covered by your health fund.