At The Wesley Hospital, we value your feedback, and take all compliments, complaints and general feedback about your admission to hospital, your care, our services and our employees seriously. Your feedback will be managed:
- With respect and sensitivity.
- Promptly.
- In a culturally informed way.
- Without prejudice or retribution.
- Responsively to special needs, including a complainant’s choice of advocate, when requested.
RELATED LINKS
How to submit feedback
Patient survey
Shortly after your discharge, you may receive a Patient Survey form.
Write to us
Quality and Safety
The Wesley Hospital, GPO Box 499, Toowong, QLD, 4066.
General Manager
The Wesley Hospital, GPO Box 499, Toowong, QLD, 4066.
Email enquiries
Please complete the form and we’ll get back to you as soon as we can.
Other avenues for feedback and complaints
We welcome the opportunity to resolve any concerns or complaints with you directly. If you are not satisfied with the manner in which your complaint was handled, you can contact: