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As part of the UnitingCare family, The Wesley Hospital abides by the UnitingCare Queensland privacy policy, which explains the how, what, when and why of the Personal and Sensitive Information that we collect, hold, use and disclose when you interact with our services. This includes Health Information.
We take your privacy seriously, and are committed to treating your Personal Information in accordance with the Privacy Act 1988 (Cth) and other relevant State and Territory laws that govern the use of Personal Information.
Privacy
If you have any questions or concerns, please visit the UnitingCare Privacy page.
Privacy and admissions
As part of your admission, the hospital collects Personal Information from you which is used during your admission and to communicate with your health fund. Your privacy is important to us and we are committed to protecting your Personal Information.
The Wesley Hospital complies fully with the Privacy Act 1988 (Cth) and other relevant State and Territory laws that govern the use of Personal Information. On admission, you will be requested to acknowledge and sign that you have read, understood and consented to the collection and use of your Personal Information. You will have a choice about how some of your information may be used, so when completing your documentation read the document closely.
In relation to your Personal Information, you have the right to:
- Withdraw any consent to use the information (note: this may impact on your medical care).
- Request to restrict or limit access to specific persons (hospital to be notified).
- Advise not to upload your admission to My Health Record.
- Obtain access to and correct any error in the information.
- Complain if your information has not been kept confidential or private.
Request to access your medical record (a fee may apply).
Accessing Personal Information
To request access to your hospital records, please complete a Request to Access Patient Information form and return to the Medico Legal Department.
There are costs involved and these costs may vary depending on how many records you wish to access.
Applications for information may take up to 30 days to be processed.
Third Party Access to Patient Information
Information will only be provided to a third party if written authority/consent is provided by the patient. This authority must be specifically addressed to 'The Wesley Hospital' - the Medico Legal Department will not accept generic authority. A form of photo identification must also be submitted.
Please note: if you require information relating to a deceased patient, written authority/consent must be provided by the Executor or Administrator of the deceased patient’s estate.
Please direct request forms to:
Via email (preferable):
twh.medicolegal@uchealth.com.au
Alternatively, these documents can be sent via post to:
The Privacy Officer - Health Information Unit
The Wesley Hospital
PO Box 499
TOOWONG QLD 4066
For any general enquiries, contact the Health Information Unit on (07) 3232 7373