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Patient and visitor information
Updated: 21 September 2023
If you have been diagnosed with COVID-19 or have had COVID-19 recently, please contact your treating specialist before coming to hospital.
Masks
- Masks are not currently required. Please wear a mask if asked to do so by our staff.
If you have any symptoms of an acute respiratory infection, such as symptoms of COVID-19, cold and flu, you should avoid entering the hospital until:
- at least 7 days have passed since you received a positive COVID-19 test result and
- you no longer have symptoms.
When visiting The Wesley Hospital, please:
- do not visit patients if you are unwell.
- practise regular hand hygiene using the hand gel provided.
- cover your cough and sneeze.
- following any restrictions on visitor numbers and the directions of our staff.
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I am visiting a patient who is staying overnight or longer
Patients staying overnight or longer may have 2 visitors at any one time between 8am to 8pm.
Exceptions include visitors for end-of-life support and Intensive Care Unit (ICU), which are at the discretion of the patient's treating team. -
I am attending the hospital for a day of surgery admission
Day surgery patients are asked to be set down outside the main reception on Chasely St. Your nominated contact person will be phoned with your expected time of discharge and collection arrangements. A loved one’s journey through the hospital, from admission to discharge can be tracked with their patient case number here.
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I am attending The Wesley Emergency Centre
Wesley Emergency Centre patients may have one person accompany them.
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I am attending the hospital for an appointment
When confirming your appointment with your doctor’s rooms, please note any restrictions on visitors.
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I am visiting a patient in the maternity unit
Patients staying overnight or longer may have 2 visitors at any one time between 8am to 8pm.
Visiting hours
General ward: 8am-8pm.
Intensive Care Unit: 10am-2pm and 4pm-8pm.
Maternity: 8am-8pm, seven days. Partners welcome at any time.
Please note: Flowers are not allowed in 4M, 4W or 3M (ICU).
Further questions
If you have questions about your individual circumstances please call The Wesley Hospital Switch 07 3232 7000 and ask to speak to the manager of the ward where your loved one is a patient.
If you have urgent concerns that need to be escalated in relation to your loved one’s care, please call 1800 872 255 to speak to a senior clinician.
Enquiries
If you have questions about your individual circumstances, please call The Wesley Hospital Switch on 07 3232 7000 and ask to speak to the manager of the ward where your loved one is a patient.
If you have urgent concerns that need to be escalated in relation to your loved one’s care, please call 1800 872 255 to speak to a senior clinician.