Patient and visitor information

Updated: 30 May 2022

Due to the increase of COVID-19 in the community, visitors are currently being MONITORED.

You may not enter a hospital if you are:

  • positive for COVID during the previous 14 days
  • an international arrival within the last 7 days
  • experiencing any symptoms associated with COVID
  • a close contact of a positive COVID case and 7 days from the positive test has not passed

To enter a hospital, you must:

  • follow all reasonable directions provided including wearing a mask at all times within the facility
  • comply with visitor number restrictions

Please note:

  • Patients staying overnight or longer may receive 2 visitors at any one time, between 8am to 8pm. Exceptions include visitors for end-of-life support and Intensive Care Unit (ICU), who are at the discretion of the patient's treating team.
  • If you have been diagnosed with Covid-19 or have had Covid-19 recently, please contact your Specialist to see if your surgery needs to be postponed.
  • All patients booked for surgery will be required to provide photo evidence of a negative COVID-19 RAT result, dated within the past 24 hours (a photo on your phone is sufficient). If your RAT result is positive you are advised to contact your admitting doctor to seek advice regarding admission.


  • I am visiting a patient who is staying overnight or longer

    Patients staying overnight or longer may have 2 visitors at any one time between 8am to 8pm.

    Exceptions include visitors for end-of-life support and Intensive Care Unit (ICU), which are at the discretion of the patient's treating team.

  • I am attending the hospital for a day of surgery admission

    Day surgery patients are asked to be set down outside the main reception on Chasely St. Your nominated contact person will be phoned with your expected time of discharge and collection arrangements. A loved one’s journey through the hospital, from admission to discharge can be tracked with their patient case number here.

  • I am attending The Wesley Emergency Centre

    Wesley Emergency Centre patients may have one person accompany them.

  • I am attending the hospital for an appointment

    When confirming your appointment with your doctor’s rooms, please note any restrictions on visitors.

  • I am visiting a patient in the Maternity Unit

    Patients staying overnight or longer may have 2 visitors at any one time between 8am to 8pm.

Visiting hours

General ward: 8am-8pm.

Intensive Care Unit: 10am-2pm and 4pm-8pm.

Maternity: 8am-8pm, seven days. Partners welcome at any time.

Please note that flowers are not allowed in 4M, 4W or 3M (ICU).

Further questions

If you have questions about your individual circumstances please call The Wesley Hospital Switch 07 3232 7000 and ask to speak to the manager of the ward where your loved one is a patient.

If you have urgent concerns that need to be escalated in relation to your loved one’s care, please call 1800 872 255 to speak to a senior clinician.

Enquiries

If you have questions about your individual circumstances, please call The Wesley Hospital Switch on 07 3232 7000 and ask to speak to the manager of the ward where your loved one is a patient.

If you have urgent concerns that need to be escalated in relation to your loved one’s care, please call 1800 872 255 to speak to a senior clinician.

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